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Terms of Business


These are the terms on which training and workshops are provide to you as a client. They describe how services are provided for you, any requirements regarding delivery of workshops and how to pay.

You will be provided with written confirmation of the service that will be delivered before the work starts. Workshops can be delivered face to face or online.

Should you have any questions you can contact or 07771 916856 .


1.  Fees

Fees for the delivery of workshops and training are agreed in advance based on the content requirements, the number of participants and location.

Fees will include the cost of any profiling tools required (unless otherwise agreed in advance), the trainer fee and any necessary travel and subsistence .

(Travel mileage is charged at current rates and other travel at cost).

2.  Working hours

Normal service hours are Monday to Friday 9am to 5:30pm (excluding English Bank and Public Holidays). Evening delivery of training must be agreed in advance and will incur a 20% increase in the standard rates.


3.  Payment terms

Invoices are payable according to the invoice ‘due by’ date (usually within 14 days of the workshop being delivered).

Should a significant number of certain profiling tools be required, a payment in advance of the workshop may be invoiced to cover this pre-workshop expenditure.

Once a profiling tool has been ordered and completed, it is not possible to provide a refund for the tool.

We reserve the right to charge interest on overdue amounts per month overdue. The rate will be equivalent to the unauthorised overdraft rate from our Bank.


4.  Confidentiality and privacy of data

We value the confidentiality of your information. We will only disclose your data as required to deliver the services to you or unless otherwise required by law. For example, to administer profiling tools.

For further information about how the data that is held is used please view our data Privacy Policy 

See the Privacy Policies of The Myers-Briggs Company Ltd or TypeCoach LLP for how your data is used.


5.  Rescheduling or cancelling a workshop

If you request a workshop be rescheduled, we must agree this in advance.

If this is requested more than 28 days in advance we will do our best to reschedule the event to the date you have requested.

If this is requested within 28  days of the original date, we have the right to consider this as a cancellation and there is no right to refund any fees already paid.

We will not be liable for failure to provide a workshop where circumstances beyond our control mean it is not reasonably practical to do so (Force Majeure).

Should a workshop be cancelled due to the trainer being ill, we will endeavour to reschedule as soon as possible.


6.  Ownership of intellectual property

All original material produced under this agreement will be the property of Tamsin Regnes.

Materials produced by The Myers-Briggs Company Ltd and TypeCoach LLP will remain their property.

No content should be used or reproduced elsewhere.

7.  Use of profiling tools

Workshops and feedback are delivered on the following basis:

  • Individuals are completing the profiling questionnaire on a voluntary basis

  • An individual’s Personality Type is confidential to them and will not be shared by the trainer without their permission

  • Participants in a group workshop must inform the trainer if they are unhappy to share their personality  type with the group – an individual feedback session may be more appropriate in this case

  • The Trainer is a Certified MBTI Practitioner and TypeCoach Certified Professional operating under the relevant framework best practice guidelines

  • The process is based on the validity and integrity of the information provided by individuals – should inaccurate information be given, the Trainer has no liability for the results reported or the Personality Type identified during the feedback.

  • This process does not provide any warranty as to an individual’s suitability for any current or future job role or position.


8.  Limit of liability

We undertake to exercise due care in the delivery of the workshop / training in line with professional standards.

We hold a certificate of Professional Indemnity Insurance and Public & Products Liability Insurance

9.  Waiver

If we or you do not insist immediately or fail to enforce any of these Terms on any occasion, it will not affect or limit either’s ability to enforce that term on another occasion or at a later date.


10.  If you are unhappy with the service

If you have a complaint about the service provided, please contact us without delay.


11.  Applicable law

These terms are governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.


Last updated: February 2023

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